Contact Us

We’d love to hear from you! Whether you have questions about how the tool works, feedback, bug reports, feature suggestions, or just want to say hi — feel free to reach out. Your input directly helps us improve Video Frame Extractor for everyone.

Primary Contact Method

The fastest and most reliable way to reach us is via email:

Email: contact@videoframe-extractor.com

We usually respond within 24–48 hours (often faster). Please include as much detail as possible (e.g., browser, device, video format, screenshots if it’s a bug) to help us assist you quickly.

What We Love to Hear About

• Bug reports or technical issues (e.g., “Frame extraction freezes on large MKV files in Firefox”)
• Feature requests (e.g., support for more formats, GIF export, better mobile controls)
• Questions about usage, privacy, or how the client-side processing works
• Feedback on the interface, speed, or overall experience
• Ideas for new tools or improvements
• Success stories — we love hearing how you’re using extracted frames!
• Partnership, collaboration, or business inquiries

Send Us a Message

A Few Notes

• We are a small, independent project run by one developer — responses are personal and prioritized, but may take slightly longer during peak times.
• All emails are read personally and treated with full privacy (no automation or marketing lists).
• For privacy-related questions, also check our Privacy Policy.

Thank you for using Video Frame Extractor and for taking the time to connect. Your feedback makes this tool better every day.